REMINDER: Sign-up or login to Conversations Moreland before completing the survey via the link above.

If you would prefer to do the survey over the phone or order a hard copy survey call 9240 1111 or email wasteprojects@moreland.vic.gov.au.

Sign in is required to limit repeat survey responses and help ensure we collect accurate digital data.

Become a 'Moreland Waste Champion'

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Register to become a Moreland waste champion!

Online workshop discussions - now complete

In late February and early March we hosted online workshop discussions to explore the issues and opportunities for our waste service in more depth.

These workshops are now complete. Thank you to all those who participated.

All feedback as been recorded and will be analysed alongside survey responses, emails and phone calls to inform our reporting.

Are you a school, early years centre, community group or not-for-profit organisation?

We are trying to better understand the needs of schools, early years centres, community groups and not-for-profit organisations to determine how we might be able to support you in the future, either through our standard waste service (by paying the waste charge), Commercial Plus fee-for-service offering or through advocacy.

Keep up to date

If you would like to keep up to date with this project, you can sign up for updates or follow the project by clicking on the +FOLLOW button at the top of this page.

Reducing our waste, improving our service

The management of waste and recycling is one of our most pressing environmental and social challenges. It is a service we all rely on every day. The sector is undergoing significant change due to shifts in domestic and global markets, new government policies and community expectations about what happens to the waste we generate.

Early last year, the Victorian Government announced that all local council waste services will transition to a four-bin service to reduce waste to landfill, improve the quality of recyclables and have a system that we can rely on. The four bins will separate:

• garbage (red lid)
• recycling (yellow lid)
• food and garden organics (FOGO) (light green lid)
• glass (purple lid)

We have already expanded our optional green waste service to provide food and garden organic (FOGO) collections to reduce the harmful environmental impacts of organic waste ending up in landfill. With the organics service beginning in July 2019, Moreland residents diverted 11,928 tonnes of food and garden waste from landfill last financial year, nearly 4,000 tonnes more than the previous year.

For more information on our waste service and why change is needed, explore the frequently asked questions (FAQs) and fact sheets on this page, or ask us a question below.

We are looking at changes that will impact how often we collect your bins, their size and cost, including:

• The size of your bins and how often they are picked up
• Options for residents who do not have space for a glass bin
• How we deliver hard waste collections
• What we deliver to non-residential properties, such as schools and charities
• How we support people with concessions or who have extra needs.

The changes won't be introduced until at least 2022. We do not know how this change will work or what it will look like yet. This is where you can help us design how the four-bin service will work best for our community.

We undertook the first stage of consultation (July – August 2020) to understand what you think of our current waste services. We also gathered your thoughts on the introduction of a fourth bin or service for glass recycling.

We received over 436 survey responses and 149 ideas on how the changes might affect your households and our community. You can read these ideas under the "Share your thoughts" tab at the bottom of this page.

We have prepared a summary of your feedback. This summary outlines some of the key themes we heard from you about what is working well, what could be improved and what your big ideas are.

We also undertook social research to further understand how a four-bin service would impact on specific groups in our community. You can read a summary of the key findings here.

How can you have your say?

We have prepared a Conversation Starter Kit that outlines the options we have created for how our waste service could be changed, and how people with different needs can continue to be supported.

We want to help you understand the need for change. You can read about why we have proposed certain options and the pros and cons of each, including cost, environmental and community impacts, in our Conversation Starter Kit.

Then tell us your thoughts about these options by completing our survey.

Have your say on:

• Food and garden organics (FOGO) and garbage bins
• Recycling and glass bins
• Hard waste service
• Waste charges and concessions for non-residential uses

Return to the top of the page to read the Conversation Starter Kit and complete our survey.

You can also see how the different options look on your kerbside and explore how they compare to our preferred option by clicking below.

Your feedback will help us draft a new Kerbside Waste Services and Charges Policy which will set out how often we pick up your bins and how much this costs you. We will then come back and present the draft policy in mid-2021 for further feedback.

Share your thoughts

In the first stage of consultation in July-August 2020, we asked you how you thought these changes might affect your household. Hearing about your experiences helps us to understand how we can improve our waste services for everyone in Moreland.

You can read people's thoughts and ideas below.